Give them what they want with Vanilla Prepaid Cards and OneVanilla Prepaid Cards. Purchase a Prepaid Card at a location near you.
If you have questions about your Card or need to request a replacement Card, please contact Customer Care.
Select your card type above to find the respective Customer Care contact information. Tip: Your Customer Care number is located on the back of your Card.
To reach a Customer Care Representative call:
1-800-652-9174
Or write to:
Vanilla Prepaid Card Customer Care
P.O. Box 48235 - 595 Burrard Street
Vancouver, BC V7X 1A1